top of page

Privacy Policy

Last updated: July 29, 2026

This Privacy Policy explains how Rideboat collects and processes the personal data of users who visit www.rideboat.it or contact the business to request information or book a boat tour.

Data Controller

The Data Controller is:

Rideboat di ANKETU Srl
Registered office: Via Giovanni Pascoli 70
96018 Pachino (SR), Italy
Email: rideboatcapopassero@gmail.com
Phone and WhatsApp: +39 366 976 7889

For any request concerning the protection of personal data, you may use the contact details provided above.

Personal Data We Collect

When you browse the website, certain technical data may be collected automatically, including your IP address, device type, browser, pages visited and information required for the proper operation and security of the website.

When you contact Rideboat by phone, WhatsApp, email, Instagram or through any forms available on the website, we may collect information that you voluntarily provide, including:

  • first and last name;

  • telephone number;

  • email address;

  • requested tour date;

  • number of guests;

  • experience preferences;

  • content of the messages you send.

Please do not provide personal data that is not necessary for your request.

Why We Process Personal Data

Personal data is used to:

  • respond to requests for information;

  • check the availability of boat tours;

  • organize and manage bookings;

  • communicate the departure time, boarding location and useful directions;

  • arrange the route, duration, price and requested services;

  • comply with administrative, tax and legal obligations;

  • ensure the operation and security of the website.

Processing required to respond to a request or manage a booking is based on taking steps at the user’s request before entering into a contract or on the performance of a contract.

Processing required to comply with administrative and tax obligations is based on compliance with legal obligations.

Technical data required for the security and operation of the website may be processed on the basis of the Data Controller’s legitimate interests.

Rideboat does not use personal data to send advertising communications without an appropriate legal basis or, where required, the user’s consent.

Providing Personal Data

Providing personal data is voluntary. However, certain information is necessary to respond to requests and organize a boat tour.

Failure to provide necessary information, such as contact details, the requested date or the number of guests, may make it impossible to provide the requested information or complete the booking.

How Long and How We Process Personal Data

Personal data is processed using electronic tools and, when necessary, manually. Appropriate measures are taken to protect it against unauthorized access, loss, alteration or disclosure.

Personal data is retained only for the time required to manage the request or booking.

Information relating to payments, receipts, invoices or other administrative requirements may be retained for the period required by applicable law.

Technical data and security logs are retained according to the settings and retention periods established by the service providers used by the website.

Who May Receive Personal Data

Within the limits of their respective roles, personal data may be processed by:

  • website hosting and technical service providers, including Wix;

  • email and communication service providers;

  • WhatsApp and other services voluntarily used by the user;

  • administrative, tax or technical consultants;

  • public authorities, when required by law.

Personal data is not sold to third parties.

Some providers may act as independent data controllers or as data processors acting on behalf of Rideboat.

Transfers Outside the European Economic Area

Some digital services used by the website or selected by the user may process personal data outside the European Economic Area.

Where applicable, transfers are carried out using the safeguards and mechanisms required under European data protection law.

Links to WhatsApp, Instagram and External Websites

The website may contain links to WhatsApp, Instagram or other external services.

When users choose to use these services, processing carried out by the relevant platforms is governed by the privacy policies and terms established by their respective operators.

Rideboat does not control the processing independently carried out by external websites and platforms.

Cookies

The website may use technical cookies required for its operation and, when enabled, additional measurement or tracking tools.

Information about the cookies used, their purposes and how users can change their preferences is available in the website’s Cookie Policy and consent management panel.

Cookies and tracking tools that are not strictly necessary are managed in accordance with the requirements of the Italian Data Protection Authority, including the collection of consent where required.

Your Rights

Where the applicable conditions are met, users may ask the Data Controller to:

  • provide access to their personal data;

  • correct inaccurate personal data;

  • delete their personal data;

  • restrict processing;

  • object to processing;

  • provide data portability;

  • withdraw any consent previously given.

Requests may be sent to:

rideboatcapopassero@gmail.com

Users may also lodge a complaint with the Italian Data Protection Authority if they believe that the processing of their personal data violates applicable law.

These rights are provided for under Articles 15–22 of the GDPR.

Children’s Personal Data

The website is not intended to collect personal data directly from children.

Requests and bookings involving children who will participate in a boat tour must be made by a parent, legal guardian or other responsible adult.

Changes to This Privacy Policy

This Privacy Policy may be updated to reflect legal, technical or organizational changes.

The updated version will be published on this page together with the date of the latest revision.

bottom of page